Terms of Delivery

DELIVERY AND THE TIME OF DELIVERY

We send products by GLS ( General Logistics Systems Slovakia s.r.o. Delivery of products will be subject to availability of products and our operational capabilities provided as soon as possible.

 

The shipping time for each product will be confirmed from our studio upon the order validation. In the event, that some of the products are not in stock, you will be notified in advance by e-mail. In such case you have the right to cancel the order, or to modify it. 

Delivery of a custom made products will also be confirmed from our studio upon the order validation provided as soon as possible.

ORDER DELIVERIES

 

  • All orders are shipped using a signed for delivery service. The shipping company will send you a sms message or call you, advising you about the day and approximate time of delivery and or to arrange the delivery time which is more convenient for you, the client.

  • If you have a query regarding your order please contact us quoting your order number.

 

  • PLEASE NOTE THAT WE DO NOT DELIVER ON BANK HOLIDAYS.

 

  • POSSIBLE DELIVERY SERVICE INTERRUPTIONS: Adverse weather conditions may affect delivery times,unfortunately this is out of our control. We will keep customers updated and provide prior warning where possible.

 

  • European orders will be dispatched using a tracked GLS ( General Logistics Systems Slovakia s.r.o. delivery service.

 

  • Please note that the shipping fees quoted for orders are dependent on weight and we reserve the right to apply additional shipping fees, should this be necessary. We will contact you prior to shipping to obtain your authorization and any additional payment that may be required. All orders can be tracked via a live tracking code which you will receive in your dispatch notification e-mail.

 

  • Once a delivery has taken place this completes the contract between you the customer and us the company.

 

  • All prices on our website, leaflets and promotional materials are in Euros.

 

  • The Company reserves the right to change the advertised price before you place an order.

 

  • The Company reserves the right to refuse any order.

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